The Importance of Pronouncing Names Correctly
November 26, 2025
Learn why correctly pronouncing clients’ names is a simple, powerful way to build trust, respect, and cultural responsiveness.
Additional Resources
Designed for staff and community members who support refugees and newcomers, this micro-lesson explains why pronouncing clients’ names correctly is essential to building trust, safety, and culturally responsive relationships. The lesson covers common pronunciation challenges, practical strategies for getting names right, and tips for working with interpreters. Viewers will gain confidence in asking, practicing, and using client-preferred name pronunciations to strengthen rapport and improve the client experience.
Resource Links
Guides
Say My Name Project
While this guide is focused on classroom students, the same principles can be used in a variety of environments.
These resources are provided to support continued learning. Some were created for different fields or contexts, and you are encouraged to take what is helpful and adapt it to your work. These materials are not sponsored by Solvera Consulting or SupportGuide; they are offered solely as supplemental learning tools. |