Working with Interpreters
November 24, 2025
A practical micro-lesson on how staff can work effectively with interpreters by building a three-person communication team that strengthens clarity, rapport, and client trust.
Additional Resources
Designed for staff who are serving refugees and newcomers, this micro-lesson offers practical guidance on working effectively with interpreters by viewing communication as a three-person team effort. The session highlights simple techniques for setting the tone, maintaining client rapport, pacing speech, inviting interpreter expertise, and creating clear, respectful interactions across languages. It includes real-world examples, positioning tips, and teamwork strategies that help providers support interpreters and ensure clients feel included, understood, and respected during interpreted conversations.
Resource Links
Online Courses
Websites/PDFs
National Council on Interpreting in Health Care
Switchboard TA
Gulf-Coast Jewish Family & Community Services
U.S. Department of Health & Human Services
These resources are provided to support continued learning. Some were created for different fields or contexts, and you are encouraged to take what is helpful and adapt it to your work. These materials are not sponsored by Solvera Consulting or SupportGuide; they are offered solely as supplemental learning tools. |