A practical, human-centered micro-lesson offering creative strategies for communicating with newcomers when interpreters are unavailable, using visuals, pacing, empathy, tone, and stress-aware techniques.
A practical micro-lesson on how staff can work effectively with interpreters by building a three-person communication team that strengthens clarity, rapport, and client trust.
A short micro-lesson introducing five free, high-impact tools service providers can use to support refugees and ORR-eligible clients across language access, housing, orientation, and local resources.
A short, practical micro lesson with quick communication skills to help service providers strengthen cultural responsiveness in everyday client interactions.
Learn the key differences between refugee, asylee, asylum seeker, TPS, Cuban/Haitian entrant, and humanitarian parole statuses with clear explanations for staff and community members.
