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Elk Grove Adult And Community Education Education Provider Contact Information Address 8401B Gerber Rd, Sacramento, CA 95828, USA Contact Details Phone: (916) 686-7717 Service Counties Email: adultedinfo@egusd.net Website: https://egace.egusd.net/ Sacramento Agency Overview Elk Grove Adult and Community Education develops and supports adult learners. EGACE promotes a multicultural and diverse learning environment and provides convenient and affordable opportunities for all students to reach their educational, training, career, and personal goals at every stage of life. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Job search and placement Resume Development Youth services Advanced education support English as a Second Language (ESL) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

< Back < Previous Next > Getting Help in the First Years: State and Local Organizations Apr 22, 2024 Overview Additional Resources Foundational overview on different refugee and state agency types, tips for engaging with agencies, expectations on how long benefits and assistance processes may take, and additional resources for the first few months of arrival. Best for: UHPs and Sponors, Service Providers Guest Presenters: Apply for Public Benefits Resources about what to expect Helpful Tips NovaUkraine Refugee portal Office of Refugee Health, Eligible Populations & Public Benefits State of California Refugee Programs Bureau (RPB) IF NEEDED: Utility and other financial assistance in your area Housing Assistance for Ukrainians SOLVERA FOLLOW-UP Feedback Survey Support Guide Listen in Ukrainian or Russian Download Slides English Ukrainian Russian

Community Justice Alliance Legal Services Provider Contact Information Address Sacramento, CA 95811, USA Contact Details Phone: (510) 906-4444 Service Counties Email: info@cjaca.org Website: https://www.cjaca.org/ Sacramento Agency Overview Community Justice Alliance offers legal services and community support focused on immigrant rights and racial justice. Their attorneys handle removal defense, post‑conviction relief, and federal litigation. They provide support to newcomer youth and technical assistance for community leaders planning or responding to immigration enforcement. The agency also organizes creative platforms, such as art pop‑ups, to elevate stories from mixed immigration status communities. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Financial Donations Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Immigration information sessions Removal hearings Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Public Health Centers LA County - Central Health Care and/or Medical Provider Contact Information Address 241 N. Figueroa Street Los Angeles CA 90012 Contact Details Phone: (213) 288-8204 Service Counties Email: chs@ph.lacounty.gov Website: http://publichealth.lacounty.gov/chs/phcenters.htm Los Angeles Agency Overview The agency provides public health services for people of all ages in Los Angeles. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Healthcare provider Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Second Harvest Food Bank Serving Santa Cruz Food Bank Contact Information Address 800 Ohlone Parkway, Watsonville, CA 95076, USA Contact Details Phone: (831) 662-0991 Service Counties Email: foodhotline@thefoodbank.org Website: https://www.thefoodbank.org/ Santa Cruz Agency Overview They source and distribute food to various locations in Santa Cruz county and have programs like CalFresh to help people get money for groceries. Services not provided at their physical location, follow to their website to find food distribution locations. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Food access (meals, groceries) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Tehama County Gleaners Food Bank Contact Information Address 20699 Walnut St, Red Bluff, CA 96080, USA Contact Details Phone: (530) 529-2264 Service Counties Email: foodtehama@gmail.com Website: https://www.facebook.com/p/Tehama-County-Gleaners-and-Food-Bank-100064956361363/ Tehama Agency Overview Tehama County Gleaners and Food Bank provides food for low-income families and individuals across Tehama County, distributing USDA commodities and emergency food boxes through various sites. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Food access (meals, groceries) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Arab American Learning Center - AALC Ethnic Community Based Organization, Faith-Based Organization, Community Based Organization Contact Information Address 2758 Eastern Ave, Sacramento, CA 95821, USA Contact Details Phone: (916) 320-3429 Service Counties Email: aalcenter@gmail.com Website: https://arabicchurchsacramento.org/ Sacramento Agency Overview A ministry of the Arabic Chruch of Sacramento, the Arab American Learning Center (AALC) operates several ongoing services: their “Refugee Support Services” helps immigrants make phone calls, sort mail, fill out applications, or make appointments; the After School Program provides homework help and activities for students grades 1-12; the Open Hands Ministry coordinates donations and home item distributions; the Al Nour Library provides a community reading space and educational materials; and the Athletic Ministry hosts regular sports gatherings that combine physical activity with scriptural study. The AALC also has family celebration events for Back to School and major holidays with giveaways and activities for the community. Eligibility & Referral Languages & Populations Ways to Support Languages Arabic, Farsi, English, Dari Populations Arab, Afghan Ways to Support Accepts Donated Goods Accepts Financial Donations Accepts Volunteers For more information on how to support, email aalcenter@gmail.com or call (916) 320-3429 or (916) 878-8919 Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Basic household Items Benefits assistance Clothing Food stamps (CalFresh) assistance Housing navigation assistance Interpretation Utilities assistance After school programs Family support services School enrollment (primary and secondary) Tutoring and homework help Youth services Community wellness and integration Last Updated: Dec 11, 2025 Is this your organization? Request edit access.

International Institute of Los Angeles (IILA) Legal Services Provider, Resettlement Agency Contact Information Address 3845 Selig Place, Los Angeles, CA 90031, USA Contact Details Phone: (213) 388-4222 Service Counties Email: info@iila.org Website: https://iilosangeles.org/ Los Angeles, Orange County, San Bernardino, Riverside, Ventura, San Diego, Kern Agency Overview The International Institute of Los Angeles’s Immigrant & Refugee Services in Los Angeles helps refugees and immigrants access housing, employment opportunities, healthcare, mental health services, and nutrition programs, and by offering legal assistance in immigration matters. Additional supportive services include childcare, community education, advocacy, and connections to local resources—all focused on promoting self-sufficiency, resilience, and cultural integration for individuals and families adjusting to life in the US. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Donated Goods Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Benefits assistance Housing navigation assistance General case management Receiving & Placement (R&P) Specialized or intensive Survivors of crime Job readiness training Job search and placement Childcare assistance Youth services Healthcare navigation support Mental health navigation and access Adjustment of Status/Green Card Asylum Applications Family-Based Petitions General immigration legal assistance Temporary Protected Status (TPS) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Feeding San Diego Food Bank Contact Information Address 9477 Waples St ste 100, San Diego, CA 92121, USA Contact Details Phone: (858) 452-3663 Service Counties Email: info@feedingsandiego.org Website: https://feedingsandiego.org/ San Diego Agency Overview Feeding San Diego rescue surplus food from businesses and farms and distribute it to people facing hunger through a network of food assistance programs and meal providers. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Donated Goods Accepts Financial Donations Accepts Volunteers Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Food access (meals, groceries) Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

< Back The Power of Active Listening < Previous Next > Learn simple, practical active listening skills so refugee and ORR-eligible clients feel heard, respected, and supported. Date Released December 3, 2025 Download Guides Additional Resources Designed for staff and community members who support or interact with refugees and other ORR-eligible populations, this micro-lesson introduces simple, effective active listening techniques that build trust and strengthen communication. Viewers will learn how to use tone, body language, pauses, and validating language to help clients feel heard and supported, even in brief or challenging conversations. These skills are not only valuable in client interactions but also enhance communication and collaboration with coworkers, partners, and community members. Resource Links PDFs/Articles National Training Active Listening in a Multicultural Environment MIT Human Resources Key Tips for Active Listening Boston University Active Listening University of Connecticut Active and Reflective Listening Techniques Videos Harvard Business Review The Art of Active Listening These resources are provided to support continued learning. Some were created for different fields or contexts, and you are encouraged to take what is helpful and adapt it to your work. These materials are not sponsored by Solvera Consulting or SupportGuide; they are offered solely as supplemental learning tools.

Afghan American Association Ethnic Community Based Organization Contact Information Address 2500 Marconi Ave suite 203, Sacramento, California 95821, USA Contact Details Phone: 1-800-505-9632 Service Counties Email: info@afghanamericanassociation.org Website: http://afghan-american.org Sacramento Agency Overview The Afghan American Association in Sacramento provides services including education and career development, mental health and wellbeing support, and housing assistance. They offer leadership training, community outreach, and “Know Your Rights” presentations through the Afghan Community Ambassadors Program. Eligibility & Referral Languages & Populations Ways to Support Languages Populations Ways to Support Accepts Donated Goods Accepts Financial Donations Accepts Volunteers Contact Steve Faryabi for more information on how to support at steve.faryabi@afghan-american.org or call (510) 453-9070; 1-800-505-9632. Visit us at http://afghan-american.org to learn more. Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Emergency housing or shelter Housing navigation assistance Community wellness and integration Last Updated: Nov 25, 2025 Is this your organization? Request edit access.

Social Services Department Government Agency Contact Information Address 120 North Main Street, Alturas, CA 96101, USA Contact Details Phone: (530) 233-6501 Service Counties Email: eligibility@co.modoc.ca.us Website: https://www.co.modoc.ca.us/departments/social_services.php Modoc Agency Overview They provide financial, food, and healthcare assistance, employment and training, and other supportive services and referrals. Eligibility & Referral Languages & Populations Ways to Support Languages Populations All populations Ways to Support Eligibility & Referral Programs & Services Basic Needs Case Management Employment Services Children, Youth & Family Health & Wellness Immigration & Legal Adult Education & ESL Benefits assistance Last Updated: Nov 25, 2025 Is this your organization? Request edit access.